EVERY DETAIL MATTERS. WAA puts TWIN LOVE and care into personally packaging each and every order. Please allow 2 to 3 business days to accommodate and prepare an order. You should receive your order within 3 to 5 business days from the date it is shipped.
Expedited shipping may be available upon request. Contact us.
Orders can be canceled at any time at our discretion if pricing was incorrect or if the shipping address is not authorized or reliable. Please read our Return/Exchange Policy below if any other issues occur.
You are receiving handcrafted pieces, some of which are one-of-a-kind and may have small imperfections. If something you receive happens to arrive damaged, please contact us within 48 hours of the delivery date. We will be happy to offer you a refund or replacement of the damaged item(s).
- You will have 48 hours after delivery to notify us of any dissatisfaction with your purchase.
- All returns purchased online are valid for exchange or online store credit only.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Please be aware that anything you send back needs to be in the same condition in which it was received.
- Refunds will be made after we receive the original product.
- The return will be credited back to the method of payment used during checkout, not including the cost of shipping.
- Returns must be received in new condition - unworn. Items returned with obvious use may be subject to refusal.
- If you are simply interested in exchanging your item for another size, please feel free to contact us.
- Final sale items cannot be returned, refunded or exchanged.
Please Note: During the holiday seasons shipping could take up to 10 days. If you need your WAA goodies sooner, please leave us a note at checkout to notify us. We will try our hardest and let you know ASAP if we are able to accommodate your request.
Please email your repair request to firstname.lastname@example.org and we will take care of that for you!
Feel free to ask any questions regarding our WAA goodies you've got your eyes on. You can reach us at email@example.com.